Zoho FSM (Field Service Management)

✦ Work Order Creation, Assignment & Tracking
✦ Job Scheduling & Smart Dispatching
✦ Recurring Jobs & Automated Notifications
✦ Real-Time Status Updates & Route Optimization
 

✦ Technician Assignment Based on Skill & Availability
✦ GPS Tracking & Live Location Monitoring
✦ Mobile App for Technicians (Check-in/Check-out, Notes, Photos, Digital Signature)
✦ Workforce Roles, Permissions & Attendance Tracking
 

✦ Organize Customer Profiles & Service History
✦ Manage Service Contracts & Warranties
✦ Customer Self-Service Portal for Job Requests
✦ Automated Communication & Notifications
 

✦ Quotations, Invoices, and Work Orders
✦ Online Payment Integration with Gateways
✦ Spare Parts & Consumables Tracking
✦ Low Stock Alerts & Integration with Zoho Inventory
 

✦ Customizable Reports, Dashboards and KPIs

✦ Real-Time Dashboards for Job Status & Revenue
✦ Technician Performance & Productivity Reports
✦ Financial Analytics (Billing & Payments)

✦ Automated Email Scheduling

✦ Export to Excel & PDF

✦ Integration With Zoho & Thirds Party Apps

✦ Payment Gateways

✦ API & Webhooks for Custom Integrations

✦ Marketplace Extensions Via Zoho Marketplace (Industry-Specific Add-ons)
✦ Customization (Modules, Fields, Layouts)

✦ User-Friendly Interface

✦ Mobile Apps (IOS - Android)

✦ More Features Available